Transferable Skills Letter

May 28, 2010

To Whom It May Concern:

I have held a long-term job of eight years with one company in the customer service industry. I have developed skills in speaking, writing, and listening effectively. These skills have helped me to communicate concisely with both external and internal customers. My problem solving and coaching skills have helped me to develop and manage a team of employees. My adaptive and self-starting skills will ensure that I am able to accept changes within the company or responsibilities of this job. I am able to keep a positive attitude and motivate others to do the same. I believe these skills would be a great asset to your company and help me to perform the duties you are looking to fill.

Sincerely,
Heather Moody

Skills Assessment

Skills I enjoy using
Communicating
Problem Solving
Motivating
Skills I perform well
Adaptive
Self-starting
Organizing
Skills I would like to develop more
Instructing
Hiring
Financing

This was a great activity. I really learned just how many skills I have developed over the years. I am thankful for a boss that took the time to teach me many of them. I am also self-learner which makes it nice because when there is something I want to know or use I can usually figure it out on my owne with a little time and practice.
The skills assessment online was great. The two top career choices were sales engineer, which I did for 8 years, and Respiratory Therapy, my major. It also highlighted fields of education administration, nursing, pediatrics, and school pshychologist. These are all other careers that I have debated about or that will be incorporated into my chosen career.

Top 10 Values Paper

Honesty- to myself, my workplace, and my clients. I believe that honesty is needed in all aspects of life.
Family- My family comes first. I want to work in an environment that understands the importance of this and supports me.
Empathy-Empathy can solve almost any problem. If you have empathy for a person's situation whether good or bad you can probably get through any tough situations.
Integrity- I believe that you should live your life in your career just as you live your life anywhere else. People should know who you are and what you stand for.
Sincerity- This goes alsong with empathy, if you say you are sorry you have to mean it. Don't say I know how you feel if you don't really know how someone feels. That doesn't mean you don't care and aren't hurting for them. You can however show them that you have true sorrow for what they are going through.
Improve others lives-I am a problem solver. I hate to see anyone else in peril. I love to give service and see the smile on the face of someone you do good for.
Self Improvement- I am always looking for ways to improve myself. I am self-motivated and I'm a self-learner.
Ability to change- I feel that to be a good employee you have to learn how to deal with change. There are always changes taking place around us. If we don't learn how to deal with it we will become negative and will be looked over when the boss needs someone to rely on.
Good attitude- Even though maybe not the most qualified may get you further.
Successful- I want to be successful for those I serve, for my family, and for myself. When you feel success it helps everything else listed above. They all play in to each other.
These values may change places of importance over time, but I feel that they will always be values that will be at the top of my list. I hate to see anyone sad or in need of help and not give it. I try to always be positive even when sometimes I really shouldn't have to be because of a certain situation. I feel that is a blessing for me. I can sit back and evaluate the situation before jumping into an emotional outburst. This has helped me through many tough situations in customer service.

Mission Statement

To fulfill my dreams of family, career, and life. To reach out and help myself and others along the way and enjoy the ride along this rollercoaster called life.


A work in progress.....