1. Give an example of what teamwork means to you.
a. Describe the situation? During an internship opportunity this summer I was able to work with other volunteers and staff.
b. What was the task at hand? Our goal was to create positive one-on-one interactions for children between the ages of 0-11 in a crisis nursery.
c. What action did you take? I realized that most of the children that acted out the most were in need of the most attention.
d. Finally, what were the results of your action? I was able to help them see that someone loved them and cared about them. This created a positive experience for both the child and for myself.
2. Give me an example of a major challenge that you faced, and how you went about addressing the problem, and how it turned out.
a. Describe the situation? This summer I found myself in a situation where I had custody visitation with my four children, working two jobs, interning, and going to school full-time.
b. What was the task at hand? I had to try and juggle all of these events and determine which took a priority to others when they would overlap.
c. What action did you take? I completed my volunteer hours, spent as much time as I could with my children, but unfortunately let my school work get behind. I learned that I need to better equip myself and ask for help instead of overwhelming myself.
3. Describe a past goal and how you achieved it.
a. Describe the situation. I found myself divorced at the age of 29 with four children and no education.
b. What was the task at hand? I knew I wanted to go to school after the recent loss of a job and realizing I had no way to support my family without an education.
c. What action did you take? After remarrying I talked with my husband about going back to school and filled out the necessary paperwork to start school the next semester at Weber State University.
d. Finally, what were the results of your action? I have been going to school for five semesters straight now and plan to have my associate’s degree by the end of next seme
Thursday, August 12, 2010
Cover letter and resumer
Aug 12, 2010
To Whom It May Concern:
I have held a long-term job of eight years with one company in the customer service industry. I have developed skills in speaking, writing, and listening effectively. These skills have helped me to communicate concisely with both external and internal customers. My problem solving and coaching skills have helped me to develop and manage a team of employees. My adaptive and self-starting skills will ensure that I am able to accept changes within the company or responsibilities of this job. I am able to keep a positive attitude and motivate others to do the same. I believe these skills would be a great asset to your company and help me to perform the duties you are looking to fill.
Sincerely,
Heather Moody
4509 NORFOLK CIR PROVO, UT 84604
(801) 376-4362 • HEATHERAMOODY@YAHOO.COM
HEATHER MOODY
OBJECTIVE
To gain a position and use my skills within a reputable company with opportunity for growth.
SUMMARY OF QUALIFICATIONS
2002 Comcast Sandy, UT
Inbound Sales Representative
Achieved the Star Award for work on project to consolidate customer accounts into single database.
2006 Comcast Sandy, UT
MDU/Commercial Supervisor
Recognized for sales leader in the West Division.
EMPLOYMENT
01/2010-05/10 American Leadership Academy Spanish Fork, UT
Teacher
• Facilitate self-learning computer tutorial system for students grades 8-12.
• Teach high school biology to a class of 25 students.
• Responsible for daily lesson plans, grading, attendance and interaction with parents and students to ensure success for the students.
07/2008-05/2009 ReMax Metro Ogden, UT
Office Manager
• Managed sales transactions from entering on MLS at listing date to completing commission payments and reporting stats at closing.
• Managed accounts receivables and payables through quickbooks. I was responsible for starting up the company in quickbooks and going a year of records to input all information for the accounting of our office.
• Managed all aspects of the office from office supplies to payroll.
10/1999-08-2007 Comcast Sandy, UT
MDU/Commercial Supervisor
• Developed relationships with property management companies, builders and developers to service new and existing properties.
• Negotiated new and renew agreements with all multi dwelling complexes, through onsite presentation, phone and email contact, increasing by approximately 100 new complexes in the last year.
• Supervised the billing, servicing, and build schedules associated with each contract.
• Implemented and maintained the contract database that kept record of all aspects of over 3000 existing contracts.
• Investigated and prepared redlines, litigation facts, and any other ongoing issues for Comcast corporate legal department as well as local outside counsel used in litigation.
EDUCATION
1992-1996 Enterprise High School Enterprise, UT
Diploma
2009 Weber State University Ogden, UT
Undergraduate Studies, Nursing 3.8 GPA
2009 Utah Valley University Orem, UT
Undergraduate Studies, Respiratory Therapy
REFERENCES
Available upon request.
To Whom It May Concern:
I have held a long-term job of eight years with one company in the customer service industry. I have developed skills in speaking, writing, and listening effectively. These skills have helped me to communicate concisely with both external and internal customers. My problem solving and coaching skills have helped me to develop and manage a team of employees. My adaptive and self-starting skills will ensure that I am able to accept changes within the company or responsibilities of this job. I am able to keep a positive attitude and motivate others to do the same. I believe these skills would be a great asset to your company and help me to perform the duties you are looking to fill.
Sincerely,
Heather Moody
4509 NORFOLK CIR PROVO, UT 84604
(801) 376-4362 • HEATHERAMOODY@YAHOO.COM
HEATHER MOODY
OBJECTIVE
To gain a position and use my skills within a reputable company with opportunity for growth.
SUMMARY OF QUALIFICATIONS
2002 Comcast Sandy, UT
Inbound Sales Representative
Achieved the Star Award for work on project to consolidate customer accounts into single database.
2006 Comcast Sandy, UT
MDU/Commercial Supervisor
Recognized for sales leader in the West Division.
EMPLOYMENT
01/2010-05/10 American Leadership Academy Spanish Fork, UT
Teacher
• Facilitate self-learning computer tutorial system for students grades 8-12.
• Teach high school biology to a class of 25 students.
• Responsible for daily lesson plans, grading, attendance and interaction with parents and students to ensure success for the students.
07/2008-05/2009 ReMax Metro Ogden, UT
Office Manager
• Managed sales transactions from entering on MLS at listing date to completing commission payments and reporting stats at closing.
• Managed accounts receivables and payables through quickbooks. I was responsible for starting up the company in quickbooks and going a year of records to input all information for the accounting of our office.
• Managed all aspects of the office from office supplies to payroll.
10/1999-08-2007 Comcast Sandy, UT
MDU/Commercial Supervisor
• Developed relationships with property management companies, builders and developers to service new and existing properties.
• Negotiated new and renew agreements with all multi dwelling complexes, through onsite presentation, phone and email contact, increasing by approximately 100 new complexes in the last year.
• Supervised the billing, servicing, and build schedules associated with each contract.
• Implemented and maintained the contract database that kept record of all aspects of over 3000 existing contracts.
• Investigated and prepared redlines, litigation facts, and any other ongoing issues for Comcast corporate legal department as well as local outside counsel used in litigation.
EDUCATION
1992-1996 Enterprise High School Enterprise, UT
Diploma
2009 Weber State University Ogden, UT
Undergraduate Studies, Nursing 3.8 GPA
2009 Utah Valley University Orem, UT
Undergraduate Studies, Respiratory Therapy
REFERENCES
Available upon request.
Scavengar Hunt
L10 - CSSE e-Scavenger Hunt
Explore the Career Services and Student Employment website: www.uvu.edu/csse. As you complete this e-Scavenger Hunt you will find many resources available to assist you as you prepare for your career.
1. List at least one event that is happening this semester listed in Calendar of Events. Are there any employers interviewing on campus this week? If so who is it and when will they be on campus? Part time job fair No there will be several at the job fair such as Skywest Airlines and Sears
2. List 4 services offered by Career Services & Student Employment. Student Employment, Internships, Resume Help, networking
3. What are 4 sources the website directs you to look for job opportunities? Job board, UVU, Student employment, search engines
4. Locate the names of 4 counselors and what their specific area is. Cary Boone Jones Senior Director, Gary Gardner Career Counselor Education, Laura Carlson Manager Student employment, Alison Gray Employer relations recruiter
5. Who is the Director of Internship Services & Student Employment? Who is the Internship Coordinator? Marsha Haynes Maren Mather
6. What are two internships on the “Weekly Hot Internships” list? Adobe Systems Inc, Provo City
7. List two internships available in Washington DC and the current deadline for application. Senator Orrin Hatch October 10 Representative Jason Chaffetz October 10
8. Find the testimonial page for internships. (http://www.uvu.edu/internships/students/testimonials.html) View at least one testimonial. Who did you watch and what did you learn?Ryan Edwards he interned with IHC for his business management degree. He learned to work in a professional atmosphere. He talked about all of the resources available and that after graduating they called and offered him a job when he wasn’t able to find one. He recommends interning to everyone.
9. What internship scholarships are available? Non-profit, Government, General
10. What services are available to help you prepare for grad school? Grad School Fair, Help choosing a school, Entrance exams
11. List the url for help with resumes found on this site. www.uvu.edu/csse/students/resources/resumes.html
12. Find Optimal Resume on the site. This is a free service to help students create a basic resume. Create an account and a simple resume with this tool. Submit the resume you created with this assignment. (I’m not grading on the resume you create. I just want you to know about this tool.)
Attached
13. What is the url for student employment and how do you apply for an on campus job?
https://www.myinterfase.com/uvu/student to apply you just have to register
14. What suggestions do you have for the CSSE facebook account that would make it more helpful? It looked good to me. I am not a facebook user though.
15. Send us an email csse@uvu.edu or go to the “Have a quick Question” box on the internship site www.uvu.edu/internships and ask what are the three words that describe the CSSE mission? Sent
16. Where is the CSSE office located? What is the office phone number? LC409 863-6364
Now you know alot about Career Services & Student Employment stop in and get acquainted or email your questions to csse@uvu.edu
Explore the Career Services and Student Employment website: www.uvu.edu/csse. As you complete this e-Scavenger Hunt you will find many resources available to assist you as you prepare for your career.
1. List at least one event that is happening this semester listed in Calendar of Events. Are there any employers interviewing on campus this week? If so who is it and when will they be on campus? Part time job fair No there will be several at the job fair such as Skywest Airlines and Sears
2. List 4 services offered by Career Services & Student Employment. Student Employment, Internships, Resume Help, networking
3. What are 4 sources the website directs you to look for job opportunities? Job board, UVU, Student employment, search engines
4. Locate the names of 4 counselors and what their specific area is. Cary Boone Jones Senior Director, Gary Gardner Career Counselor Education, Laura Carlson Manager Student employment, Alison Gray Employer relations recruiter
5. Who is the Director of Internship Services & Student Employment? Who is the Internship Coordinator? Marsha Haynes Maren Mather
6. What are two internships on the “Weekly Hot Internships” list? Adobe Systems Inc, Provo City
7. List two internships available in Washington DC and the current deadline for application. Senator Orrin Hatch October 10 Representative Jason Chaffetz October 10
8. Find the testimonial page for internships. (http://www.uvu.edu/internships/students/testimonials.html) View at least one testimonial. Who did you watch and what did you learn?Ryan Edwards he interned with IHC for his business management degree. He learned to work in a professional atmosphere. He talked about all of the resources available and that after graduating they called and offered him a job when he wasn’t able to find one. He recommends interning to everyone.
9. What internship scholarships are available? Non-profit, Government, General
10. What services are available to help you prepare for grad school? Grad School Fair, Help choosing a school, Entrance exams
11. List the url for help with resumes found on this site. www.uvu.edu/csse/students/resources/resumes.html
12. Find Optimal Resume on the site. This is a free service to help students create a basic resume. Create an account and a simple resume with this tool. Submit the resume you created with this assignment. (I’m not grading on the resume you create. I just want you to know about this tool.)
Attached
13. What is the url for student employment and how do you apply for an on campus job?
https://www.myinterfase.com/uvu/student to apply you just have to register
14. What suggestions do you have for the CSSE facebook account that would make it more helpful? It looked good to me. I am not a facebook user though.
15. Send us an email csse@uvu.edu or go to the “Have a quick Question” box on the internship site www.uvu.edu/internships and ask what are the three words that describe the CSSE mission? Sent
16. Where is the CSSE office located? What is the office phone number? LC409 863-6364
Now you know alot about Career Services & Student Employment stop in and get acquainted or email your questions to csse@uvu.edu
Internship Group Project
Internships are a very important part of both your education and your career. They give you a great opportunity to explore career choices. For those that want to go to graduate school most will find it much easier to get accepted into a program with an internship referral. There are many employers in the field that ask for experience. Internships also give you chance to network within your field and gain referrals for your resume down the road. These opportunities also help to enhance your schooling experience and connect the academic with the real world. Most medical programs require clinical time as part of the program for this very reason. They want you to have hands on experience when you graduate. Interning can help you to secure a position with the company as well. Many companies will hire the interns they have seen success from over another applicant that they don’t know or haven’t seen their work ethic.
Career exploration: Most college students change their major 3-4 times throughout their schooling. Internships give students the opportunities to explore the field and learn more of what is involved than just the textbook information. The intern may find something they really love or really can’t handle therefore solidifying their choice of career.
Graduate/Continuing Education: Employers like it when an employee has hands-on experience, but how do you gain that experience? It may be difficult to compete for a job without experience in the field. Internships give you a great opportunity to gain experience and to demonstrate your skills and knowledge in the field. Employers want to know what you can do for them and the company, but they are equally if not more interested in what you have already done. This gives you the chance to show off your abilities and get great referrals for the future.
Networking: This is a great way to get inside information in the field. If you develop contacts in your career field you will have more opportunities to be ahead or your competition. These contacts can create life-long relationships to help you out throughout your career.
Hands-on experience: By getting into an internship you will be able to apply the knowledge you have acquired in the classroom and also take the experiences in the “real world” back to the classroom. It will open up new discussions in class and reflect a kind of knowledge that can’t be acquired in the classroom. You will also develop a greater appreciation for your education and the accomplishments you make in your academics.
Foot in the door: Internships give you the opportunity to be considered for a position before a candidate not well known by the company. You are able to prove yourself and your work ethics. According to a Career Center’s Career Destination Survey, 25.3% of 2006 Cal Grads reported that they got their current job because they had previously worked for their employer, very likely through an internship. If you succeed and excel, you will have a competitive edge over other applicants.
There are several great reasons to intern during your career exploration or schooling. It can help you to determine if the field you have chosen is right for you and go as far as helping you to receive a permanent job with a company after you complete your schooling. There are many resources available and most anyone would benefit from taking advantage of those resources.
Group 2: Heather Moody
Career exploration: Most college students change their major 3-4 times throughout their schooling. Internships give students the opportunities to explore the field and learn more of what is involved than just the textbook information. The intern may find something they really love or really can’t handle therefore solidifying their choice of career.
Graduate/Continuing Education: Employers like it when an employee has hands-on experience, but how do you gain that experience? It may be difficult to compete for a job without experience in the field. Internships give you a great opportunity to gain experience and to demonstrate your skills and knowledge in the field. Employers want to know what you can do for them and the company, but they are equally if not more interested in what you have already done. This gives you the chance to show off your abilities and get great referrals for the future.
Networking: This is a great way to get inside information in the field. If you develop contacts in your career field you will have more opportunities to be ahead or your competition. These contacts can create life-long relationships to help you out throughout your career.
Hands-on experience: By getting into an internship you will be able to apply the knowledge you have acquired in the classroom and also take the experiences in the “real world” back to the classroom. It will open up new discussions in class and reflect a kind of knowledge that can’t be acquired in the classroom. You will also develop a greater appreciation for your education and the accomplishments you make in your academics.
Foot in the door: Internships give you the opportunity to be considered for a position before a candidate not well known by the company. You are able to prove yourself and your work ethics. According to a Career Center’s Career Destination Survey, 25.3% of 2006 Cal Grads reported that they got their current job because they had previously worked for their employer, very likely through an internship. If you succeed and excel, you will have a competitive edge over other applicants.
There are several great reasons to intern during your career exploration or schooling. It can help you to determine if the field you have chosen is right for you and go as far as helping you to receive a permanent job with a company after you complete your schooling. There are many resources available and most anyone would benefit from taking advantage of those resources.
Group 2: Heather Moody
Final Reflection
My academic plan is to continue working as hard as possible to finish a degree and begin work in my career field. I have realized with this class and especially with some personal things that have happened this semester that I do need to give myself a break though sometimes. I have been going to school for five semesters straight without a break and this has taken a toll on my ability to complete all of my work and keep my grades up. I still plan to complete a degree in respiratory therapy, but I realized how many careers there are where I can still help people and work with kids. I am currently looking into getting my teaching certificate and possibly a degree in school counseling.
I was able to do some volunteer work this summer working with at risk or abused children and realized how much I enjoyed this type of work. I learned some very powerful things about myself and my patience levels. I can understand so many things from these children’s viewpoints since I have experienced some of the same situations. I also learned how important empathy is and from the tests that we were required to take to tell us what types of people we are and what type of careers will best fit us I was able to explore more avenues. This was a very important thing to understand and to see just how many career fields there is that could mesh with me and who I am. I really enjoyed the networking and job shadow interview skills that I gained. This was a great way to learn more about the career fields I was interested in and how they would really work with my life and goals. It helped me to have some great influences and resources in my network as I complete my schooling and look into different companies for internships or jobs.
I plan to complete my career goals that I set during activities in this class. Since I am also done with my associates degree I plan to hopefully finish up what classes I need to get my teaching certificate and continue teaching at the school I have been at for the past 8 months. I have thoroughly enjoyed the experience. It has been something I never imagined I would be able to do. I then plan to either get a degree in school counseling to teach and do counseling part time, or just move straight to respiratory therapy. I would like to have something that I know will always be needed, which is something in the medical field. I have such an interest in this as well.
I am excited to see what life and the future will bring. I have learned so much from this class. If I have learned nothing else it is that my career goals do not have to be a solid non-changing plan. There are many things that will fit with my personality type and learning structure. This was a great experience even with all of the overwhelming things I had happen this summer. I appreciate the insights and resources that I gained from this class.
I was able to do some volunteer work this summer working with at risk or abused children and realized how much I enjoyed this type of work. I learned some very powerful things about myself and my patience levels. I can understand so many things from these children’s viewpoints since I have experienced some of the same situations. I also learned how important empathy is and from the tests that we were required to take to tell us what types of people we are and what type of careers will best fit us I was able to explore more avenues. This was a very important thing to understand and to see just how many career fields there is that could mesh with me and who I am. I really enjoyed the networking and job shadow interview skills that I gained. This was a great way to learn more about the career fields I was interested in and how they would really work with my life and goals. It helped me to have some great influences and resources in my network as I complete my schooling and look into different companies for internships or jobs.
I plan to complete my career goals that I set during activities in this class. Since I am also done with my associates degree I plan to hopefully finish up what classes I need to get my teaching certificate and continue teaching at the school I have been at for the past 8 months. I have thoroughly enjoyed the experience. It has been something I never imagined I would be able to do. I then plan to either get a degree in school counseling to teach and do counseling part time, or just move straight to respiratory therapy. I would like to have something that I know will always be needed, which is something in the medical field. I have such an interest in this as well.
I am excited to see what life and the future will bring. I have learned so much from this class. If I have learned nothing else it is that my career goals do not have to be a solid non-changing plan. There are many things that will fit with my personality type and learning structure. This was a great experience even with all of the overwhelming things I had happen this summer. I appreciate the insights and resources that I gained from this class.
Wednesday, August 11, 2010
Elevator Speech
Hi, my name is Heather Moody. I am currently a sophomore at UVU. I am the mother to four girls and have a step daughter and son. I am going to be teaching school and am deciding whether to get my teaching certificate and a degree in school counseling or getting my degree in respiratory therapy. I love people and know I want to work with kids and to be able to help them. My strongest skills are my people skills and empathy skills. I am a problem solver and a giver.
This was an introduction I gave when I was meeting some new people talking about career goals. They were very interested and gave me some ideas of ways to maybe get more experience to help me make that decision. They also have become people that will stay in my networking list of people that can possibly help me in the future to gain employment.
This was an introduction I gave when I was meeting some new people talking about career goals. They were very interested and gave me some ideas of ways to maybe get more experience to help me make that decision. They also have become people that will stay in my networking list of people that can possibly help me in the future to gain employment.
Decision Making
When faced with a decision I usually follow the same plan
I recognize I have a decision to make
I weigh out the outcome: what options do I have
View all alternatives
I try to not make assumptions of what the outcome will be from my decision
I consult others that may be affected be the decision that I’m making
If it involves something emotional or close to my heart I always ask for other opinions so that I can see all sides of the picture
I think through the consequences and ensure that I will be ok with the consequences of whatever choice I make. Then I make my decision and follow through with it. Whatever I choose I have to be willing to stand behind that decision and stand up for myself and the reasons I chose what I did.
I recognize I have a decision to make
I weigh out the outcome: what options do I have
View all alternatives
I try to not make assumptions of what the outcome will be from my decision
I consult others that may be affected be the decision that I’m making
If it involves something emotional or close to my heart I always ask for other opinions so that I can see all sides of the picture
I think through the consequences and ensure that I will be ok with the consequences of whatever choice I make. Then I make my decision and follow through with it. Whatever I choose I have to be willing to stand behind that decision and stand up for myself and the reasons I chose what I did.
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